Questions

The questions we get every time.

How long does it take?

Weeks, not months. AI does the heavy lifting on the build, so a website on its own is usually live inside two to three weeks, and Flow, with booking and automations, inside four to six. Custom builds are timed on your quote. We give you a date before we start and we hold to it.

What if my business does not work like a clinic?

Good. The example on this page tracks people and appointments because that is who we built it for. Your business might track stock, class passes, consent forms or parts. Same engine, built around your work. You do not bend to ours.

Do I own it, or am I renting it?

You own it. The monthly fee covers hosting, maintenance and the features in your package, not a licence to keep using your own system. Your data leaves with you any time, whole and usable.

What happens after it launches?

We keep looking after it. Hosting, updates, and a direct line to the person who built it. Flow and custom builds include ongoing tuning as your business changes.

Can I start small and add to it later?

Most people do. Start with Flow, or with the few pieces you pick in a custom quote, and add the AI front desk, phone answering or integrations later. Adding something is a change to what we run for you, not a rebuild from scratch.

I do not know what I need. Where do I start?

You do not have to know. Use the calculator to see where time and money are slipping, pick a goal in the quote studio and we suggest a starting list, or just tell us how you work and we will build the list with you. Nothing is a commitment until you say so.

Is the custom price final?

The quote studio gives you an honest figure from our published prices. Anything that is not on the list, like stock, class passes, consent forms or parts, is quoted after a short call, and the final price is confirmed in writing before any work starts.

Why is the price on the website?

Because you should be able to work out whether we are worth a call without booking one. The price you see is the price we quote, and we tell you before any work starts.

Not sure where to start? Tell us what you do by hand today.

We will take a friendly look at what Goodface could take off your plate, and what it would cost. No obligation, and no pressure.

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